Louise, a senior partner at a large national law firm, I’ll call it Robinson & Rose, pulled me to one side at a break in my seminar on business strategy. “I get what you’re saying” she said “but my firm is so

It’s a truism to say if you don’t ask the right question, you won’t get the correct answer. This is true in developing business strategy. The problem executives have in organizations is that invariably they are asking the wrong two questions. As

Can you nail the distinction between “simple” and “simplistic”? If you can, you’re well on the way to successful  performance measurement. If a model is simple it contains only those elements essential to explain a result. On the other hand, a simplistic

An important part of my role as a management consultant is to workshop the secrets of measuring performance effectively. The best way to unpack it is to start with the example at hand, so I suggest ways to measure my performance in